At Herman J. Heyl Florist, our objective is to provide high quality products, outstanding customer service and reasonable prices to our
customers. In order to do this, we offer products from award-winning and respected designers/networks such as Herman Heyl Originals, FTD®, Teleflora®, Extra Touch
Florist Association®, and John Henry®. We have a broad selection of items, but if there is something you are looking for that is not on our site, please send us an e-mail, and we'll help you create or find it!
Our contact information is shown below and can also be found on our Contact Us
page. We can be reached via phone from 9:00am-5:00pm Monday through Friday, and 9:00am-4:00pm Saturday. We are closed on Sunday. Orders can be placed 24 hours at our Toll-free number.Ê All times are Eastern.
Herman J. Heyl Florist & Greenhouse Inc., Pittsburgh Headquarters
36 Old Clairton Road, Pittsburgh PA 15236
Toll free 1-800-247-6100, 24 hours
Ordering and Payment Information
You can safely make your purchase online or call us at 1-800-247-6100 to make your purchase over the phone. When ordering online, a confirmation e-mail will be sent to you upon receipt of your order, to assure you that it has been received. To make ordering as easy and convenient as possible, we offer secure online ordering using your Visa, MasterCard, American Express, or Discover cards. (Please note that the billing address must match that of the credit card.) Questions or comments? Please email us.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
A local delivery fee of $9.95 will be added to each order, for each address. (For deliveries out of local delivery area, this fee may vary). Special delivery is available @ $15.95 for each local order.
U.S. orders must be received before 11:45 a.m. in the recipient's time zone to ensure same day delivery. Orders after 12:00 p.m. will be delivered the following day.
There is an additional $5.00 relay charge per order.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee time.
Due to limited availability of florists open Sunday, we cannot guarantee delivery Sunday. Deliveries requested on this day will be delivered the following business day.